FAQs

Can I sell my paintings through artgalleriesdirect.com?

Currently we don't have this facility, however, since we have many enquiries about it, it is something we are looking into. If you would like to register your interest in selling your paintings online, you can do so via this form.

Will my credit card details be secure with artgalleriesdirect.com?

Credit card transactions are handled securely using the SAGEPAY online payment gateway. No credit card details are kept on the artgalleriesdirect.com website.

Which methods of payment will you artgalleriesdirect.com accept ?

For UK customers we accept Visa, Mastercard, Maestro, Delta and Switch. We also accept Paypal, Bitcoin personal cheques

All payments must be made in pounds sterling. For Bitcoin purchases, please contact us first.

What should I do if I want to pay by Cheque?

UK customers can pay by cheque, simply print off an order form and send it complete with your cheque made out to Art Galleries Direct and sent to Art Galleries Direct, 2 Kings Road, New Milton, Hants BH25 5AY

You should allow seven days for your cheque to clear.

How much do you charge for delivery?

Courier delivery within UK mainland - £12 for the first painting - Each additional painting is £5.00

Courier delivery to UK - Non mainland - £50.00 with each additional painting at £5.00 per painting.

Courier delivery within UK mainland (Saturday delivery) - £30.00 with each additional painting at £3.99 per painting.

Delivery to : Luxembourg, Belgium, Netherlands, Germany, France - £50.00 with each additional painting £25.00

Delivery to: Latvia, Bulgaria, Romania, Lithuania, Estonia, Spain - £70.00 with each additional painting £25.00

Delivery to: Czech Republic, Portugal, Austria, Hungary, Poland, Italy - £75.00 with each additional painting £25.00

Delivery to: Denmark - £80.00 with each additional painting £25.00

Delivery to Croatia, slovenia, Slovakia, Finland, Sweden, Switzerland, Norway - £100.00 with each additional painting £25.00

Delivery to non-UK countries can take up to 7 days depending on customs clearance. All transit times are for guide only and are non-guaranteed

For offshore islands price is on application, please contact us.

How quickly will I receive my order?

All UK deliveries will be dispatched within 2 business days subject to clearance of payments. In most cases orders are dispatched the next day (excluding bank holidays and weekends) and delivered within 24 hours.

Delivery to non-UK countries can take longer and will vary according to shipping method. All orders will be dispatched within 2 business days.

What happens if I decide to return goods to you?

If for any reason the painting you order from Art Galleries Direct does not meet your expectations, please notify us within 7 days of delivery of your intention to return the item. You may then return it to us, in original undamaged condition within 14 days of receipt and we will give you a full refund of the purchase price.

How can I contact you?

You may fill up our contact us form or you may also phone us, our customer service number is 020 31370369 and is open weekdays from 9:00 - 5:00. There are times that the office is unmanned, so please leave a message and we will call you back promptly.

What if I cannot find what I want on your website?

Please contact us by by filling up our contact us form or phone us with your specific requirements on 020 31370369. We are open weekdays from 9:00 - 5:00. and will do our very best to help you source the product you require. There are times that the office is unmanned, so please leave a message and we will call you back promptly.

Can I collect my Painting from you?

To enable us to sell to you at such favourable prices Art Galleries Direct uses a warehouse for storage of the paintings, and does not operate a retail shop. However, appointments can be arranged and collection can be made from our storage facility in Southampton by prior arrangement. Please call us on 020 31370369 to arrange a convenient time and date.